Awards

Each year, HDI awards the highest honors in the IT service and technical support profession. These awards recognize the individuals, teams, and organizations that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support. To see a list of current and past winners (award recipients) in each category, click on the link in the desired category below.

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The HDI Team Excellence Awards

The annual HDI Team Excellence Awards honor the teams that have most enhanced the image of the help desk profession by setting and achieving the highest standards of excellence in customer support.

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The HDI Analyst of the Year Award

The annual HDI Analyst of the Year Award is a global program that rewards the industry’s best first-level support analysts. Regional winners compete for the national award, which is proudly sponsored by Robert Half Technology.

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The HDI Desktop Support Technician of the Year Award

The annual HDI Desktop Support Technician of the Year Awardrecognizes the industry’s top-performing desktop support technician. Nominations are submitted to HDI local chapters, and regional winners compete for the national award, which is presented at the HDI Annual Conference & Expo and sponsored by Robert Half Technology.

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The HDI Manager of the Year Award

The HDI Manager of the Year Award acknowledges and honors a great leader, a service and support manager who has been in his or her current management role for the past twelve months, supporting any (or all) IT services within his or her organization.

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The HDI Local Chapter Officer of the Year Award

The HDI Local Chapter Officer of the Year Award honors a hard-working volunteer leader from the HDI local chapter community.

 

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Ron Muns Lifetime Achievement Award

The Ron Muns Lifetime Achievement Award recognizes individuals for their contributions, leadership, enthusiasm, and tireless efforts to advance our industry.

 

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HDI Premier Awards Sponsor: Robert Half Technology

HDI proudly acknowledges Robert Half Technology as the premier sponsor of the HDI Awards program. Since 2004, Robert Half Technology has given award finalists the opportunity to be honored as leaders within the technical support industry, attend the industry’s leading conference, learn and grow in their professions, and network with peers from around the globe. With over 120 locations worldwide, Robert Half Technology provides on-demand technical expertise through a full spectrum of IT staffing services – from project, contract-to-hire and full-time staffing, to managed IT services and IT solution consulting. To learn more about Robert Half Technology’s staffing solutions or start your job search, visit roberthalf.com/technology.

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